A Bright and Engaging, 8-Week (1 Hour/Week) Workshop for
Beginners, Novices, & Professionals wanting to Review the Basics
Next Live and Asynchronous Courses Start January, 2012!
Areas of study include:
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The Basics of Navigating and Constructing Your Worksbooks
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Formatting for Better Communication
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Introduction to Funtions and Formulas
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Cool Excel Tips and Tricks
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Many More Fascinating Beginner and Novice Topics

A Highly Engaging, Fast-Paced 7-Week (1 Hour/Week) Workshop
Next Live and Asynchronous Courses Start January, 2012!
Areas of study include:

A Special Course Designed for Intermediate and Advanced Excel Users
This Fast-Paced 7-Week (1 Hour/Week) Workshop will Address Your Real-Life Excel Challenges
Next Live and Asynchronous Courses Start January, 2012!
Areas of study include:
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Intermediate and Advanced Formulas
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Data Analysis
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Using Boolean Fucntions
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Intermediate and Advanced Charts
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Pivot Tables and Charts
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Using Microsoft Solver
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Statistical Process Control
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Many More Intermediate and Advanced Topics

This course provides a thourogh overview of the insurance industry.
Next Live and Asynchronous Courses Start March 12, 2012!
Areas of study include:
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Who Provides Insurance
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How Insurance Is Regulated
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Measuring the Financial Performance of Insurers
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Marketing
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Underwriting
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Claims
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Insurance Contracts
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Property Loss Exposures and Policy Provisions
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Liability Loss Exposures and Policy Provisions
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Risk Management

Next Live and Asynchronous Courses Start February 19, 2012!
Personal lines insurance is the topic of this vital course. Continuing the series on the relationship of insurance and society, INS 22 covers all of the following topics and more
Areas of study include:
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Personal Auto Policy
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Homeowners Insurance
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Personal Loss Exposures
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Financial Planning
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Other Residential Insurance
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Alternative Personal Property and Liability Insurance
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Life Insurance
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Health and Disability Insurance

Next Live and Asynchronous Courses Start March 12, 2012!
A comparatively thorough inspection and reveiw of commercial insurance is covered in this fascinating course.
Areas of study include:
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Commercial Property Insurance
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Business Income
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Commercial Crime
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Equipment Breakdown
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Inland and Ocean Marine
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Commercial General Liability
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Commercial Automobile
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Businessowners Policies
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Workers’ Compensation and Employers’ Liability

Next Live and Asynchronous Courses Start March 23, 2012!
This is our instructors' favorite course. Knowing what your customer really wants is crucial to success in today's competitive world. This course takes you through customer orientation, the quality revolution, continuous improvement, and clearly shows you how to excel in the 21st century.
Areas of study include:
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Continuous Improvement & Insurance
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Customer Identification
- Customers & Quality
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Benefits of Customer Orientation
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Process Management
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Process Improvement Model & Tools
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Leadership
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Teamwork
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Organizational Structures
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Monitoring Progress
Next Asynchronous Courses Start June 15, 2012!
A thorough reveiw of managerial and supervisory skills is studied in this vital course.
Areas of study include:
- Problem Solving
- Functions of Management
- Training
- Work Management
- Performance Appraisal
- Cases: Problems and Opportunities
- Time Management
- Developing Teamwork
- Managing Quality, Diversity, and Change
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Next Live and Asynchronous Courses Start October, 2012!
Personal lines insurance is the topic of this exciting course.
In conjunction with INS 21, INS 22, and API 29, this course leads to the
Associate in Personal Insurance (API) Designation